Terms of service

# Terms of Service

Welcome to Stellar. These Terms of Service ("Terms") govern your access to and use of our website and mobile experience (the "Site") and your purchase of any products from us. By visiting the Site or placing an order, you agree to be bound by these Terms. If you do not agree, please do not use the Site.

## 1. About Us

Stellar is a medical apparel brand operating in Egypt, offering scrubs, lab coats, accessories, and related products to healthcare students and professionals. You can contact us at Info@stelarunform.com or +20 110 705 6549. Address: El Qantara, Ismailia, Egypt.

## 2. Eligibility

By using the Site, you confirm that you are at least 18 years of age, or that you are using the Site under the supervision of a parent or legal guardian, and that you have the legal capacity to enter into a binding agreement.

## 3. Products & Pricing

All prices on the Site are displayed in Egyptian Pounds (EGP) and are inclusive of applicable taxes unless stated otherwise. Shipping fees are calculated and shown at checkout. We make every effort to display our products and their colors as accurately as possible; however, slight variations may occur due to screen settings, lighting, or production batches. We reserve the right to modify prices, discontinue products, or correct pricing errors at any time without prior notice. If a pricing error affects an order you have placed, we will contact you before processing it.

## 4. Orders & Payment

When you place an order, you will receive a confirmation by email or phone. An order confirmation does not constitute acceptance of your order; we reserve the right to accept, limit, or cancel any order at our sole discretion, including in cases of suspected fraud, pricing errors, or product unavailability. If we cancel a prepaid order, you will receive a full refund. Payment must be made through the payment methods available at checkout, which may include cash on delivery and electronic payment options.

## 5. Shipping & Delivery

Shipping within Egypt is handled according to our Shipping Policy. Delivery timeframes are estimates and may vary depending on your location and courier availability. Risk of loss passes to you upon delivery of the products to the shipping address you provided.

## 6. Returns & Refunds

Returns, exchanges, and refunds are governed by our Refund Policy. Please review it before placing an order.

## 7. Accounts & Accuracy of Information

You agree to provide current, complete, and accurate information when placing an order, including your delivery address and phone number. We are not responsible for failed deliveries resulting from inaccurate or incomplete information provided by you.

## 8. Intellectual Property

All content on the Site — including the Stelar name, logo, designs, product photography, text, and graphics — is the property of Stelar and is protected by applicable intellectual property laws. You may not reproduce, distribute, or use any of this content for commercial purposes without our prior written consent.

## 9. Prohibited Use

You agree not to use the Site for any unlawful purpose, to interfere with its operation or security, to submit false or misleading information, or to infringe upon the rights of others.

## 10. Limitation of Liability

To the maximum extent permitted by law, Stelar shall not be liable for any indirect, incidental, or consequential damages arising from your use of the Site or purchase of our products. Our total liability for any claim shall not exceed the amount you paid for the product giving rise to the claim.

## 11. Governing Law

These Terms are governed by and construed in accordance with the laws of the Arab Republic of Egypt. Any disputes arising out of these Terms shall be subject to the jurisdiction of the competent Egyptian courts.

## 12. Changes to These Terms

We may update these Terms from time to time. The updated version will be posted on this page with immediate effect. Your continued use of the Site after any changes constitutes acceptance of the revised Terms.

## 13. Contact

For any questions about these Terms, contact us at Info@stelarunform.com or +20 110 705 6549.

*Last updated: July 19, 2026*